Introduction
FURPUT operates this store and website to provide customers with a curated shopping experience (the "Services"). The company uses Shopify to deliver these services. This Privacy Policy describes how personal information is collected, used, and disclosed when visiting, using, or making purchases through the Services.
Personal information we collect or process
FURPUT collects various categories of personal information depending on how customers interact with the Services:
- Contact details (name, address, phone, email)
- Financial information (payment card and account details)
- Account information (username, password, preferences)
- Transaction information (items viewed, purchased, or returned)
- Communications with customer support
- Device information (IP address, browser details)
- Usage information (interaction patterns with Services)
Personal information sources
Information is collected from:
- Direct customer provision during account creation or communication
- Automatic collection through cookies and similar technologies
- Service providers enabling technology functions
- Partners and third parties
How personal information is used
FURPUT uses personal information for:
- Service provision and customisation
- Marketing and advertising communications
- Security and fraud prevention
- Customer support and business relationship maintenance
- Legal compliance and law enforcement requests
Third-party disclosures
Personal information may be shared with Shopify, service vendors, marketing partners, affiliates, and in connection with business transactions or legal obligations.
Shopify relationship
Shopify hosts the Services and processes personal information. Details about Shopify's data handling are available at their Consumer Privacy Policy and Privacy Portal.
Children's data
The Services are not intended for children under the age of majority. FURPUT does not knowingly collect children's personal information.
Data security and retention
No security is perfect. Retention periods depend on maintaining accounts, providing services, legal compliance, and dispute resolution needs.
Your rights and choices
Depending on location, customers may have rights to:
- Access personal information held
- Request deletion of personal information
- Correct inaccurate information
- Receive portable copies of personal data
- Manage communication preferences
UK/EEA residents additionally may:
- Object to or restrict processing
- Withdraw consent for processing
Complaints and appeals
Customers dissatisfied with data handling can contact FURPUT or lodge complaints with local data protection authorities. EEA residents can find supervisory authorities listed on the EDPB website.
International data transfers
Personal information may be transferred internationally using Standard Contractual Clauses or equivalent mechanisms for adequate protection levels.
Policy changes
FURPUT may update this Privacy Policy, posting changes with updated "Last updated" dates.
Contact information
Email: support@furput.com
Phone: 0800 054 1381
FURPUT is the data controller of personal information collected through the Services.